Frequently Asked Questions
I need to update my website, what will it cost?
You have a couple of options.
One, we’ll train you to do it to keep your costs at $0.
Or two, we have an Editor Rate of $40/hour. Send your changes to our editor@ address and we’ll get right on it.
How can I upgrade or downgrade my plan?
If you’d like to upgrade or downgrade a portion or all of your plan just send an email to our office@ address to get started.
When will I be billed?
Your annual plan is prorated through the month of your choice. You can also choose to be billed monthly, however, the annual payment plans represent a savings of approximately 20% off the monthly payment plan.
We offer an Editor Rate of $40/hour. Any work done in a given month will be billed on the last day of that month and will be due in 15 days.
What forms of payment do you accept?
We accept checks, ACH, and credit card (3% fee applies) payments.
What happens when I reach a data limit?
All plans come with unlimited bandwidth and unlimited traffic so there are no data limits to worry about. Huzzah!
How secure is my payment info?
We don’t collect payment info. If you send a check, it is destroyed after the funds have been verified.